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Venturini & Associates

Contact:  Claudio Venturini, President
Specialty: Devices

We are the creators of Complaint Master, a Medical Device focused complaint handling system that has been serving Regulatory Affairs professionals for over 17 years.

A common strategy of FDA inspectors is to start audits in the Complaint Handling function. The processes that govern complaint tracking and resolution provide valuable insights on the health of many internal systems. Thus, having a well run complaint handling function can make a dramatic difference in the outcome of an inspection. Complaint Master was specifically design to meet CFR §820.198 for Complaint Files and has a demonstrated track record with compliance and successful FDA inspections.

Our system is validated and works with all current Microsoft operating systems (Windows 7, 8, 10 and Terminal Server). In addition, our cost-of-ownership is one of the best in the industry. Complaint Master’s ease-of-use and “one- click” installation, minimizes costs compared to other systems and thus provides a compelling ROI argument. In the event support is needed, it is included with our license. Please contact us for more information or to obtain quote.




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Years in business: 17